Privacy Policy and Confidentiality of Information

The team of Al Diwaniya for Omani Halwa welcomes you and thanks you for your trust. In recognition of the fact that users have rights, the Al Diwaniya for Omani Halwa team is committed to protecting users’ personal information in accordance with the Privacy Policy and Confidentiality of Information adopted by Al Diwaniya for Omani Halwa. Accordingly, we clarify below how your personal information will be handled under this policy:

First: Information collected and stored by Al Diwaniya for Omani Halwa
Al Diwaniya for Omani Halwa collects and stores certain information in its databases, including:

• Personal user information such as name, age, email address, national ID number, or residence card number.
• User login information such as username, password, email address, and password recovery question and answer.
• Certain cookie-related information, as required by the nature of the electronic platform, for technical purposes that facilitate interaction between the store and the user.

Second: Does Al Diwaniya for Omani Halwa share this information?

• Al Diwaniya for Omani Halwa seeks to retain this information in a manner that preserves user privacy and uses it only to improve the quality of the website and facilitate interaction between the platform and the user.
• As a general rule, this information is accessible only to authorized personnel managing the Al Diwaniya for Omani Halwa website and will not be published or shared with third parties.
• In order to protect users, if Al Diwaniya for Omani Halwa detects any unlawful or irregular activity by a user, it may notify the competent authorities after consulting the company’s legal advisor.

Third: How secure is the confidentiality of website information?
Al Diwaniya for Omani Halwa strives to maintain the confidentiality of user information and comply with its privacy policy. However, as absolute security over the internet cannot be guaranteed, we would like to clarify the following:

• Al Diwaniya for Omani Halwa works to protect all user information and prevent unauthorized access in violation of this policy.
• Information is protected through dedicated servers secured by electronic protection systems.
• Nevertheless, due to the nature of the internet and the possibility of hacking or viruses affecting security systems and firewalls, Al Diwaniya for Omani Halwa advises users to keep their information strictly confidential and not to disclose any information they consider highly sensitive, as part of our guidance and responsibility toward users.

Fourth: Is there a third party involved in the relationship between the website and the user?
This Privacy Policy defines cases in which a third party may be involved, such as marketers, technical service providers, consumers, or any other party related to the relationship.

Fifth: Terms and conditions for using the Al Diwaniya for Omani Halwa website
All obligations of the Al Diwaniya for Omani Halwa website, all obligations of users, and all rights governing the relationship between the user or consumer and the website are governed by this Privacy Policy and Confidentiality of Information. This policy forms part of the agreement concluded between the user and Al Diwaniya for Omani Halwa concerning their legal and regulatory relationship, and has been established to ensure credibility and trust that Al Diwaniya for Omani Halwa is committed to providing to its users.