User Agreement

Introduction to the Terms of Use:
The website of Al Diwaniya for Omani Halwa, registered under a commercial registration number, welcomes you and informs you that you will find below the terms and conditions governing your use of this website and all legal implications arising from your use of the website’s services through the internet via this electronic platform. The use of the website by any person, whether as a consumer of a service or a product from the store or otherwise, constitutes their approval and acceptance—while fully legally competent under Sharia, regulatory, and legal standards—of all the terms and provisions of this agreement. This confirms your commitment to comply with its regulations and the contents stated herein.
This agreement applies to all types of transactions between the user and the Al Diwaniya for Omani Halwa website, except for matters related to personal status and private dealings. This agreement shall be deemed effective and enforceable immediately upon your approval and commencement of registration on the Al Diwaniya for Omani Halwa website.

Article One – Introduction and Definitions:
The above introduction forms an integral part of this agreement. Below are the definitions and meanings of the main terms used in this agreement:

• (Website): Refers to the Al Diwaniya for Omani Halwa website, including all forms of its presence on the internet, whether as a mobile application, a website, or a physical store.
• (User): Refers to any consumer who purchases a product or service from the website through its electronic platform.
• (Agreement): Refers to the terms and conditions of this agreement that govern and regulate the relationship between the parties.

Article Two – Legal Capacity of the User:

• The user declares that they have full legal capacity recognized under Sharia and law to deal with the website, or that their age is not less than eighteen (18) years.
• The user agrees that if they violate this article, they shall bear the consequences of such violation before third parties.

Article Three – Nature of the Obligations of Al Diwaniya for Omani Halwa:

• The obligation of the Al Diwaniya for Omani Halwa website toward consumers or users is to provide the service or product.
• The website may also provide other services such as after-sales services or related services, depending on the nature and type of the requested service or product.

Article Four – Rules for Using the Al Diwaniya for Omani Halwa Website:

• The user commits to using the electronic platform of Al Diwaniya for Omani Halwa in accordance with public morals and the applicable laws in the Sultanate of Oman.
• When purchasing a service or product, the user commits not to use it in any manner that violates public morals or applicable laws in the Sultanate of Oman.

Article Five – Accounts and Registration Obligations:
Upon applying for membership on the Al Diwaniya for Omani Halwa website, you are required to provide specific information and choose a username and a confidential password to access the services. By doing so, you agree to the following:

• You are responsible for maintaining the confidentiality of your account information and password, and you agree to immediately notify the website of any unauthorized use or breach of your account.
• Al Diwaniya for Omani Halwa shall not, under any circumstances, be liable for any direct or indirect material or moral loss resulting from the disclosure of your username or password.
• You commit to using your account personally, as you bear full responsibility for it. Any use by others shall be deemed as authorization granted by you to use the store on your behalf and for your account.
• You commit to using the website with seriousness and credibility.
• You commit to providing true, accurate, updated, complete, and legal information about yourself during registration and to updating it whenever changes occur or when required.
• Al Diwaniya for Omani Halwa commits to handling your personal information and contact details with complete confidentiality.
• If it is determined that you have provided false, inaccurate, outdated, incomplete, or illegal information, or information that violates this agreement, the website has the right to suspend, freeze, or cancel your membership or account without prejudice to its legal rights to recover its dues and protect other users.
• Failure to comply with any of the above grants the website the right to suspend or cancel your membership or deny you access to its services permanently.

Article Six – Electronic Communications and Official Means of Contact:

• The parties agree that communication shall take place via the registered email address or via WhatsApp.
• The user agrees that all electronic agreements, notices, statements, and communications shall have the same legal effect as written documents.
• The user agrees that the website may contact and notify them of any matters related to this agreement through general messages sent to all users or specific users.

Article Seven – Amendments to the Terms of Use and Fees:

• Al Diwaniya for Omani Halwa may notify you of any amendments to this agreement through official communication channels, whereby your obligations may increase or your rights may decrease accordingly.
• If you object to any amendment, you must stop using the services. Continued access or use of the website constitutes full acceptance of the amendments. The website welcomes discussion of any suggestions regarding these terms.
• All fees are calculated in Omani Rial. The user must pay all applicable fees through the approved payment methods provided by the website.
• The website may impose fees on certain users depending on offers, products, services, or government-imposed taxes or fees.
• The website reserves the right to add, increase, reduce, or discount any fees at its discretion.

Article Eight – Payment Services:

• The website provides payment services through its partners, whether fully online or through any other payment methods it offers from time to time.
• The website commits to displaying service or product prices in accordance with prevailing market value.
• The website commits to providing recognized accounting standards in its online store in compliance with this agreement.

Article Nine – Personal Information and Transaction Details:

• The user grants the website an unlimited, worldwide, perpetual, irrevocable, royalty-free license to use any personal information or materials provided through registration forms, communications, or platform use, for purposes deemed beneficial by the platform.
• Confidentiality of consumer information is governed by the website’s Privacy Policy and Confidentiality of Information, as well as the provisions of this agreement.

Article Ten – Intellectual Property:

• All intellectual property rights related to the Al Diwaniya for Omani Halwa website are exclusively owned by Al Diwaniya for Omani Halwa.
• The user respects all intellectual property rights, including names, logos, trademarks, and symbols displayed on the website.

Article Eleven – Liability of Al Diwaniya for Omani Halwa:

• The website commits to conducting its business in compliance with the laws of the Sultanate of Oman and the provisions of this agreement.
• The website bears no liability for claims arising from errors or negligence, whether direct or indirect, incidental, by the user, or by third parties such as shipping companies.
• The website and its owners and representatives commit that all products and services are lawful, authorized, and used for legitimate purposes under Omani law.

Article Twelve – Confidentiality of Information:

• The website adopts physical, administrative, and technical measures to protect user information from unauthorized access.
• The user acknowledges that the internet is not completely secure and that confidentiality cannot be guaranteed 100%.
• The website is not responsible for actions of third parties or linked external websites.
• The user agrees that their information may be used to provide services and send marketing messages, in accordance with the Privacy Policy.

Article Thirteen – Restriction of Access or Membership:
The website may suspend or terminate a user’s membership or restrict access to services at any time, without notice, and for any reason.

Article Fourteen – Governing Law:
This agreement is governed by and construed in accordance with the laws and regulations of the Sultanate of Oman.

Article Fifteen – General Provisions:
If any provision of this agreement becomes invalid or unenforceable, the remaining provisions shall remain in full force and effect.

This Terms of Use Agreement, as amended from time to time, constitutes the full agreement between the website and the user. The parties agree that:

• Arabic is the authoritative language for interpretation and translation.
• Prices may change from time to time.
• Promotional offers are temporary and may be modified or canceled at any time.
• All dealings must comply with Sharia principles and applicable laws.
• This agreement may only be terminated by a decision issued by the management of Al Diwaniya for Omani Halwa.